Promoting competitiveness throughout the supply chain is one of our strategies in contributing to weaving social fabric and business frameworks: growing hand-in-hand through competitiveness programs with our suppliers and infusing sustainable practices along the length and breadth of our value chain.

As we promoting competitiveness, we target key topics, such as:

- Supplier and Contractor Relations
- Big Brother Program
- Production - Process Quality and Safety

SGDs impacted by our Competitiveness Focus are:

Appendix

SCM Strategy

Selection and negotiation

Suppliers Assessment

Review of safety records, food certification of suppliers

Big Brother Program

On-site Audits

Reception and storage

Sampling and tests, laboratory and launch

Ensure Product Innocuity and Quality

Sampling and laboratory tests and product launch

Certifications of Quality, Innocuity and Plant Environment

In-house and External Management System Audits

Inspection of Personnel, Equipment and Processes

Legal Compliance

Identification of environmental aspects

Supplier Assessment

Verification of Quality and Innocuity of Vehicles

Follow-up on Tº and H.R. Product Condition during storage and Transport

Measuring Distribution Carbon Footprint

Auditing of Storage Products and Installations

Verification of Storage Standard Compliance

District Personnel Training

Auditing of Warehouses, Districts, Wholesalers and subsidiaries

Attention to complaints

Traceability

Recall

Investigation into Quality and innocuity Events

Responses to Claims and Complaints

Quality Certificates

Letters of Guarantee

Responses to Questions of Quality and Innocuity

Delivery of Requested Information