Promoting competitiveness throughout the supply chain is one of our strategies in contributing to weaving social fabric and business frameworks: growing hand-in-hand through competitiveness programs with our suppliers and infusing sustainable practices along the length and breadth of our value chain.
As we promoting competitiveness, we target key topics, such as:
- Supplier and Contractor Relations
- Big Brother Program
- Production - Process Quality and Safety
SGDs impacted by our Competitiveness Focus are:
Working hand-in-hand with our allies, we allow solid sustainable relationships, as it develops programs and strategies to encourage everyone to meet the highest standards of quality and sustainability to satisfy our consumers.
As a way of bestowing special recognition to those who complete their certification process, in 2016 we created the "Colombina Grows from Sustainable Development" Awards given to suppliers who are part of the "Supplier Certification" and "Big Brother" programs.
With our sponsorship program for small and medium sized companies, we seek to build a business network through the voluntary employee-to-employee transfer of knowledge. Plus, by teaching good practices in multiple areas, we provide these companies with the tools to become exporting companies.
Having our production plants certified in food safety is an endorsement of our Product Quality for everything we produce and distribute nationally and internationally.
Quality Process: from raw-material purchasing to delivery at our distribution centers
Selection and negotiation
Review of safety records, food certification of suppliers
Big Brother Program
Reception and storage
Sampling and tests, laboratory and launch
Ensure Product Innocuity and Quality
Sampling and laboratory tests and product launch
Certifications of Quality, Innocuity and Plant Environment
In-house and External Management System Audits
Inspection of Personnel, Equipment and Processes
Identification of environmental aspects
Verification of Quality and Innocuity of Vehicles
Follow-up on Tº and H.R. Product Condition during storage and Transport
Measuring Distribution Carbon Footprint
Auditing of Storage Products and Installations
Verification of Storage Standard Compliance
District Personnel Training
Auditing of Warehouses, Districts, Wholesalers and subsidiaries
Attention to complaints
Investigation into Quality and innocuity Events
Responses to Claims and Complaints
Letters of Guarantee
Responses to Questions of Quality and Innocuity
Delivery of Requested Information